UX Research Support Associate full-time con inglés (contrato de 3 meses, renovable)
Mindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a diverse team of over 70 skilled professionals across Latin America and the US, we are committed to delivering software that drives success.
Position Overview:
In this role, you will collaborate with fellow operations team members to understand user needs and create solutions to positively impact digital product development. This is a hands-on role, supporting customers across disciplines to design studies that answer their critical research questions.
Key Responsibilities:
● Understand the company´s platform to effectively identify research opportunities and isolate the correct audiences for each
● Build and field studies for prototypes and other designs for websites, apps, and other digital experiences, all with the journey of end users in mind
● Coordinate survey launches with partners and monitor progress for timely delivery
● Collaborate with internal teams, troubleshoot issues, and implement necessary changes
Desired Skills & Qualifications:
● 2+ years of mixed-method research experience, preferably in the digital space
● Knowledge and experience across a range of research methodologies, including usability studies, interviews, and surveys
● Understanding of quantitative methodologies including survey design and analysis
● Proficiency with building surveys on Qualtrics, creator screener questions for specific audience targeting
● Proficiency with hubspot service hub or similar tolos such as Zen Desk.
● Experience with Userlytics and Figma preferred but not required